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FAQ

FAQ

Top 50 Frequently Asked Questions

Login

How to log into Beeye?

How can I log out of Beeye?

What is the procedure for resetting a user's password in Beeye?

How can I modify my password?

What to do if I receive the message "Incorrect Username or Password" when trying to log in?

Can I log in to Beeye with social media credentials or other external services?

Does Beeye offer two-factor authentication (2FA) for login?

Can I stay logged in on Beeye, or do I need to log in again with each visit?

How to solve login issues related to specific error messages?

Is it possible to limit access to Beeye from certain devices or geographic locations?

How to contact support if I can't log in to my Beeye account?

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Planning

How does the schedule work in Beeye and what are its main features?

How to adjust visibility and permissions on the schedule in Beeye?

Is it possible to schedule tasks on Saturday and Sunday in Beeye, and if so, how?

Can we display non-working days, like weekends or holidays, on the Beeye schedule?

Is it possible for Beeye to automatically plan holidays according to our region?

If I can't access the schedule of an active resource in Beeye, what steps should I follow?

How can we add comments to the schedule?

What is the most efficient method to find where a project is scheduled in Beeye?

What criteria does Beeye use to indicate overloaded days and identify overloaded resources?

How to manage schedule conflicts in Beeye?

Can a task be spread over several days in Beeye?

How to use automated scheduling in Beeye?

Does Beeye offer the ability to customize the content displayed on the cards on the Planning page?

What do the different colors used in the Beeye schedule mean, and can these colors be customized?

How to synchronize the Beeye schedule with external calendars like Google Calendar or Outlook?

Can we view the schedule of multiple teams or projects simultaneously in Beeye?

Are there advanced filtering features in the Beeye schedule?

Is it possible to create reminders or alerts for tasks and due dates on the Beeye schedule?

How to track the progress of tasks on the Beeye schedule?

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Time & Expenses

Can my resources enter time on projects to which they are not assigned in Beeye?

What to do if I can't enter time for a project in Beeye?

Can time be logged or scheduled on taks during the weekend with Beeye?

How to copy logged times from one task to another within the same project or between two different projects?

How does the time sheet approval process work in Beeye?

What is the recommended method for entering time efficiently in Beeye?

How to enter expenses associated with a project in Beeye?

Is it possible to set time and expense budgets for each project or task in Beeye?

Can time and expense data be exported for external analysis?

Are there dedicated reports for tracking time and expenses in Beeye?

How are holidays and leave managed in time entry in Beeye?

Can time limits or alerts be set to prevent workload overload in Beeye?

What are the best practices for maintaining the accuracy of time and expense data in Beeye?

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Tasks

How can one view the progress on a task assigned to a resource in Beeye?

Is it possible to change the recurrence of a task from a template after its creation in Beeye?

What is the process for bulk editing task-related information in Beeye?

Is it possible to customize task statuses in Beeye to fit our workflow?

Is it possible to duplicate tasks to use them in different projects or templates in Beeye?

How to assign or reassign tasks to different resources in Beeye?

Does Beeye offer the ability to define dependencies between tasks to structure project workflows?

Can you set up alerts or notifications for task due dates in Beeye?

What types of task reports are available in Beeye to track progress?

Is it possible to set priorities for tasks in Beeye to guide the order of execution?

Does Beeye allow the integration of tasks with other management or communication tools?

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Projects

Can you explain the indicators present on the project page?

How to bulk close tasks and projects so they are no longer visible in Beeye views?

What to do if I can't view a specific project in Beeye?

Does Beeye offer the ability to duplicate a project, and if so, how does one proceed?

Can one set up automatic project renewal in Beeye? Is it possible to renew a project based on the data from the previous year?

How does the start and end date system for projects work in Beeye, and is it possible to modify them afterward?

How to set project fees in Beeye?

How to efficiently assign multiple resources to a project?

Is it possible to integrate project data with other systems or tools?

Can we customize the fields of projects to include information specific to our organization?

How to archive a completed project and is it possible to unarchive it if needed?

How to efficiently unassign someone from a project?

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Resources

How to manage virtual resources in Beeye for flexible planning?

How to delete a user in Beeye and what are the consequences?

How to set the hiring and contract end dates of resources for effective planning?

Can we manage seasonality? For example, teams will be on 40 hours/week for a period and at 30 hours for another period

How to set custom availability for each resource in Beeye?

Can we manage the skills and interests of resources?

What happens when a user is archived in Beeye? Are their data preserved?

What is the procedure for reactivating an account of a person archived in Beeye?

How to adjust hourly rates for resources in Beeye?

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Import

Is it possible to use the import feature to integrate data on time (budget, planned, actual), tasks, rates, and other elements?

Exports

Does Beeye allow for quick data export from a view or a project page?

Is it possible to save an Excel export format and reuse it for future needs in Beeye?

How to export data from Beeye to formats such as Excel?

Templates

When adding a task to a template in Beeye, does it automatically get added to existing projects?

Notifications

Can we set up custom notifications based on certain events?

Does Beeye have an alert system to warn of scheduling conflicts, for example, if a resource is scheduled on two projects simultaneously beyond their daily capacity?

Settings

Can the date format displayed in Beeye be customized?

Is it possible to add custom fields for our clients, projects, or tasks in Beeye?

Is Beeye available in multiple languages for international teams?

Integrations

Does Beeye have open APIs that allow for connection and automation of certain processes?

Is a connection with Outlook or Google Calendar possible?

Invoices & Renewals

What happens if I add new users during the year?

What is the process for renewing our Beeye contract?

Support & Professional Services

Do you offer personalized support on specific topics that we could entrust to you (strategic planning, business process redesign, change management, etc.)?

Can you train our team on the proper use of Beeye?

Is it possible to get assistance from you for a data import?

Is it possible to get assistance to make bulk adjustments to our data following an error?

If data disappears from Beeye, can you determine whether it's a bug or a handling error?

In case of handling error, how can Beeye's environment be restored to a previous date?

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