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How to restore your Beeye environment in case of a mistake ?
Environment Restoration
Beeye allows you to restore your entire environment to a previous date within the last 30 days to correct an error or critical issue.
This action is part of our structured internal service process for environment restoration.
Steps for Restoration
1. Restoration Request
To initiate a restoration, contact our technical support team and specify the desired rollback date:
2. Evaluation and Confirmation
Our team will review your request to:
- Confirm feasibility
- Inform you of potential impacts on data that may be modified or lost
3. Billable Intervention
- The restoration is performed by our developers as a specialized service
- It is billable, with a minimum of 4 hours per service
- This ensures tracability, validates the time spent, and secures the intervention
Important Points
- The restoration affects the entire environment and cannot target a specific project or schedule
- Data created or modified after the restoration date will be lost
- Carefully evaluate the needs and potential consequences before requesting a restoration