If data disappears from Beeye, can you determine whether it's a bug or a handling error?

Data Disappearance

Beeye has tracking capabilities that allow tracing data movements and identifying users who have performed specific manipulations. This includes the ability to track who has made additions, modifications, or deletions in the system.

We can provide a report on activities related to the disappeared data, which can help you understand the circumstances of these changes and take appropriate action if necessary. It's important to note that, although we can trace and report these activities, selective restoration of specific items is not a feature directly available without intervention from our development team.

Please note that generating this report and any potential intervention to retrieve or restore specific data are billable services. The time required for this intervention is estimated between 4 to 8 hours of work and can vary depending on the complexity and extent of the data involved.