If I can't access the schedule of an active resource in Beeye, what steps should I follow?

Accessing a Resource's Schedule

If you're having trouble accessing the schedule of an active resource in Beeye, several checks are necessary:

  • Check Your Filters: Make sure that the filters applied on the Schedule page do not restrict the display to the data you want to see. Specific active filters may prevent the display of certain resources.
  • Access Rights: It's also possible that you don't have the necessary access rights to view this resource's schedule. Beeye allows the customization of access levels to protect data confidentiality and security. If you think this might be the case, discuss with your Beeye account administrator or your manager to request the appropriate access rights.
  • Contact Support: If after these checks, accessing the schedule is still impossible, it could be a technical issue. In this case, do not hesitate to contact Beeye's technical support for assistance.

These steps should help you resolve the issue of accessing your colleague's schedule and ensure effective collaboration within your team."