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FAQ
Top 50 Frequently Asked Questions
Login
- How to log into Beeye?
- How can I log out of Beeye?
- What is the procedure for resetting a user's password in Beeye?
- How can I modify my password?
- How to resolve the “Incorrect username or password” message when logging in to Beeye?
- Can I log in to Beeye with social media credentials or other external services?
- Does Beeye offer two-factor authentication (2FA) for login?
- Can I stay logged in on Beeye, or do I need to log in again with each visit?
- How to solve login issues related to specific error messages?
- Is it possible to limit access to Beeye from certain devices or geographic locations?
- How to contact support if I can't log in to my Beeye account?
- SSO Login with Microsoft 365
Navigation
- Can the homepage be customized?
- Can the Beeye navigation bar be customized?
- Is there a way to undo a recent action?
- What is the difference between the Planning, Tasks, Projects, and Clients pages?
- How can I efficiently search for specific information in Beeye?
- How do views work in Beeye?
- Is it possible to share a custom view with other team members in Beeye?
- How to adjust display settings for different views in Beeye?
- How to create custom views?
- What to do if a user assigned to a project cannot see it?
Planning
- How does the schedule work in Beeye and what are its main features?
- How to adjust visibility and permissions on the schedule in Beeye?
- How to schedule activities on Saturday and Sunday in Beeye?
- How are non-working days or holidays displayed in Beeye schedule?
- How can Beeye automatically schedule holidays based on our region?
- Why can’t I see an active colleague’s schedule ?
- How to Add Notes in the Planning?
- How to quickly view a project’s schedule?
- What criteria does Beeye use to indicate overloaded days and identify overloaded resources?
- How to manage schedule conflicts in Beeye?
- Can a task be spread over several days in Beeye?
- Does Beeye offer the ability to customize the content displayed on the cards on the Planning page?
- What do the different colors used in the Beeye schedule mean, and can these colors be customized?
- Can we view the schedule of multiple teams or projects simultaneously in Beeye?
- Are there advanced filtering features in the Beeye schedule?
- Is it possible to create reminders or alerts for tasks and due dates on the Beeye schedule?
Time & Expenses
- Can my resources enter time on projects to which they are not assigned in Beeye?
- What to do if I can't enter time for a project in Beeye?
- Can time be logged or scheduled on taks during the weekend with Beeye?
- How to copy logged times from one task to another within the same project or between two different projects?
- How does the time sheet approval process work in Beeye?
- What is the recommended method for entering time efficiently in Beeye?
- How to enter expenses associated with a project in Beeye?
- Is it possible to set time and expense budgets for each project or task in Beeye?
- Can time and expense data be exported for external analysis?
- Are there dedicated reports for tracking time and expenses in Beeye?
- How are holidays and leave managed in time entry in Beeye?
- Can time limits or alerts be set to prevent workload overload in Beeye?
- What are the best practices for maintaining the accuracy of time and expense data in Beeye?
- Understanding the Time Bank sections
Tasks
- How can one view the progress on a task assigned to a resource in Beeye?
- Is it possible to change the recurrence of a task from a template after its creation in Beeye?
- What is the process for bulk editing task-related information in Beeye?
- Is it possible to customize task statuses in Beeye to fit our workflow?
- Is it possible to duplicate tasks to use them in different projects or templates in Beeye?
- Does Beeye offer the ability to define dependencies between tasks to structure project workflows?
- Can you set up alerts or notifications for task due dates in Beeye?
- What types of task reports are available in Beeye to track progress?
- Is it possible to set priorities for tasks in Beeye to guide the order of execution?
- Does Beeye allow the integration of tasks with other management or communication tools?
Projects
- Can you explain the indicators present on the project page?
- How to bulk close tasks and projects so they are no longer visible in Beeye views?
- What to do if I can't view a specific project in Beeye?
- Does Beeye offer the ability to duplicate a project, and if so, how does one proceed?
- Can one set up automatic project renewal in Beeye? Is it possible to renew a project based on the data from the previous year?
- How does the start and end date system for projects work in Beeye, and is it possible to modify them afterward?
- How to set project fees in Beeye?
- How to efficiently assign multiple resources to a project?
- Is it possible to integrate project data with other systems or tools?
- Can we customize the fields of projects to include information specific to our organization?
- How to archive a completed project and is it possible to unarchive it if needed?
- How to efficiently unassign someone from a project?
Resources
- How to manage virtual resources in Beeye for flexible planning?
- How to delete a user in Beeye and what are the consequences?
- How to set the hiring and contract end dates of resources for effective planning?
- Can we manage seasonality? For example, teams will be on 40 hours/week for a period and at 30 hours for another period
- How to set custom availability for each resource in Beeye?
- Can we manage the skills and interests of resources?
- What happens when a user is archived in Beeye? Are their data preserved?
- What is the procedure for reactivating an account of a person archived in Beeye?
- How to adjust hourly rates for resources in Beeye?
- Why do I sometimes see the Delete button and sometimes the Archive button for a collaborator?
Import
Exports
Templates
Notifications
Settings
- Can the date format displayed in Beeye be customized?
- Is it possible to add custom fields for our clients, projects, or tasks in Beeye?
- Is Beeye available in multiple languages for international teams?
- I can’t delete the role because it’s assigned—how do I find those resources?
- Role change
- Clone role
Integrations
Invoices & Renewals
Support & Professional Services
- Do you offer personalized support on specific topics that we could entrust to you (strategic planning, business process redesign, change management, etc.)?
- Can you train our team on the proper use of Beeye?
- Is it possible to get assistance from you for a data import?
- Is it possible to get assistance to make bulk adjustments to our data following an error?
- If data disappears from Beeye, can you determine whether it's a bug or a handling error?
- In case of handling error, how can Beeye's environment be restored to a previous date?